REGISTRATION

The online Registration Form is the only way to register for the following:

• Meeting Registration
• Travel
• Lodging
• Afternoon Activities (including golf)

There are two steps to completing the registration process:

1. To register for the conference, activities, and hotel accommodations, access your personalized email invitation and fill out the electronic registration form. (Note: Be sure to print out the registration instruction file attached to your personalized email invitation to assist you in completing the registration process.)
2. After completing your meeting registration form, you will need to click the link to access Travelport's online application to reserve your airline transportation. (Note: You should be prepared to make your airline reservations immediately following completion of the online meeting registration.)

When you receive your email meeting registration confirmation, you will have one more opportunity to reserve your airline tickets by clicking on the personalized Travelport link in this confirmation email. This link will allow you to access Travelport online to book your air travel for this conference.

Note: Please be sure to know your actual travel dates BEFORE registering for the conference.

If you require assistance regarding your registration and/or hotel accommodations, please contact us at TBD (NPM) Monday through Friday, 7:00am – 7:00pm CST. Cancellations may result in penalties. Please contact TBD (NPM) Monday through Friday, 7:00am – 7:00pm CST for more information.

AIR TRAVEL

CNA will arrange and pay for the cost of travel for all CNA attendees and one representative from each High Performance Agency to attend the meeting. The lowest available round-trip coach airfare will be booked for round-trip travel to Tampa from the home city of the attendee. All airline travel arrangements must be made through CNA's air travel vendor — Travelport Corporate Solutions. E-tickets will be issued whenever possible.

Flight Schedule
Please schedule your flight arrival into Tampa International Airport no later than 1:00pm on Wednesday, February 28, 2007. You may depart at your leisure on Friday, March 2, 2007. If your flight is later in the day, you may request that the hotel store your luggage. Transfer time is approximately 35 minutes.

Exceptions
Southwest Airlines reservations must be booked directly with the Travelport Group and Meeting Desk at 1-800-515-2620 between 7:00am and 7:00pm CT, Monday through Friday.

Questions
For questions or assistance in completing your airline booking, please contact Travelport Group and Meeting Desk at 1-800-515-2620 between 7:00am and 7:00pm CT, Monday through Friday. Alternatively, you may contact the Travelport Group and Meeting Team via email at group.travel@travelport.com.

Flight Changes
Any changes required to your air reservations must be made directly with the Travelport Group and Meeting Desk at 1-800-515-2620 during normal business hours (7:00am – 7:00pm, Monday through Friday). Changes that result in a higher fare will be the individual traveler's financial responsibility.

Cancellation Policy
Airline reservation cancellations should be made directly with the Travelport Group and Meeting Desk at 1-800-515-2620 between 7:00am and 7:00pm CT, Monday through Friday. Most airline tickets are non-refundable.

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